petit|hippo

9 September 2009

seriously allergic

Filed under: frown, work — kerensa @ 9:15 am

to work…

the moment i stepped into the main office, i felt cold.
the next moment i went into my office (which had ALL air-vents closed upon my requests), my head felt heavy.
once i sat down, i quickly put on the thick cotton jacket.
moments after the laptop starts up, i started sneezing non-stop.

actually, i experienced exactly the same thing yesterday. and felt shitty enough to wish to go home early for a nap. but i didn’t. and i felt better right after work! LOL

am i allergic to work or what??

i think it’s just me.

21 August 2009

woo hoo!

Filed under: bliss, chomp, choo, frens, frown, work — kerensa @ 5:19 pm

finally, the weekend is here. soon enough.

daytime this week has been not-so-good. received sickening news at work. i’m going to have a new boss. the big boys up there decided to give the finance organization structure a revamp and move the teams around as they wish – like monopoly pieces.

i’m pissed about the developments. and i’m even more pissed about the lack of devlepments. this time round, i am not going to sit around and mope without doing anything. i’ve already highlighted my concerns to one level and if nothing comes out of it, i am going to escalate to the next level.

the best thing out of this is that i spoke to dearest about how i felt about the whole issue and he is supportive. if things do not improve, i might just throw in the towel. i can’t always hang around and be bullied just cos the big boys think i need this job very badly right?

anyway, i know i am being ultra cryptic here and you won’t understand much of it. originally i wanted to relate the whole thing at length and then lock it up but i’m just to lazy to do that. anyway, you are probably not interested in what i have to say about my work anyway. heh.

nightime, on the other hand, was not-so-bad! on wednesday, dearest picked me up from work and we went pak-tor-ing! it’s been some time since we’ve done that. dearest was dressed very smartly that night as he went for an interview earlier and maybe he felt very executive, so we went to marina and esplanade and mingle with the working class. ha.

dinner was at the glutton bay – steamboat in individual claypot style, cooked over charcoal, plus a mini bbq! it was rather special but the slow cooking time disappointed us a little (cos we were sooo hungry!). food is alright, not exactly fantastic but not bad enough to complain about.

then we strolled under the cool breeze, hand-in-hand… it feels great! to be able to spend time with someone you love in the middle of a lousy work week. and then we did something which we’ve never done before in our 7 years together! we went to 爱琴海!

i’ve been to the music cafe before with my ex-classmates but not with dearest. and dearest had always wanted to go. most of the times when we go to marina square together, we will walk pass, think about going in but never did. this time we finally did! yeah! it was pretty enjoyable… i think we might just go back there again.

i was so pleased by the mid-week dating that i slept like really really soundly that night… and… overslept the next morning! wahahaha…

work sucks. but i’m happy when dearest is around.

meeting the old pals later! should be full of gossips and complaints later… yeah! =)

10 August 2009

thank you everyone

Filed under: bliss, choo, frown — kerensa @ 8:08 pm

the past week sucks big time.

so last tuesday i felt the cold coming and took off early from work to see the doc. unfortunately my fav doc is not on duty and i consulted the other doc instead. he said he’d give me some antibiotics to be sure. once i reached home, my fever shot up to 38.3 degrees. i tot if i took my medicine dutifully and slept the whole day, i will be good to go to work the next day. instead, i was restless the whole night, waking every 1.5 hours and feeling feverish. finally i woke up the next day at 5am with fever as high as 39.4.

i called in sick again and went to the clinic to extend my MC. felt better in the afternoon but again when night time came, i turned all feverish again. the terrible fever cycle repeated itself and i woke up on thursday morning with 38.6 degrees. this time, i went to see the doc again, with a massive sore throat. and the doc had to switch my antibiotics and gave me more medicine.

i really dislike this doc. 3 years ago, he made me suffer exactly the same thing. started by giving me some useless antibiotics which gave me high fever on and off for 3 days, before switching to another range of antibiotics which then cleared my fever almost instantaneously! argh…

so i was on MC from tues to fri. wat a pain.

and the antibiotics made me feel all sick, without the fever. the lack of appetite, that horrible after taste in the mouth, the horrid smell through the nose, the unsettling stomach, the bloatedness, the vomit, the ulcers in the mouth, on the lips, the red and raw sore throat that hurts big time at night, the cough of yucky sticky yellow phlegm, etc etc. it was HORRIBLE!

i’m finally down to my last tablet of antibiotic now. hope all the yucky side effects (including HUGE zits everywhere over my face and tiny little rashes all over my body!) will go away tomorrow.

but in the midst of being sick, i’ve had a lot of concern from those who care, and i am very very grateful. you know who you are, thank you… all of you… =)

and i have to say, although the first few days were utmost difficult without dearest by my side, he definitely made it up once he is back. dearest has been most patient with the sickly me, including having bland meals with me and even tolerating my nonsense especially the few hours after i take the antibiotic. and for that i’m really really thankful. love you baby!

4 August 2009

sick

Filed under: frown — kerensa @ 11:43 am

got the chills, runny nose, body ache and heavy head. going to leave office at lunchtime to see doc and sleep the rest of the day away.

i should have known better than to sleep with the air con on. the price that i pay for wanting to be prettier (piling on body lotion which gets sticky in a humid room. it feels less sticky with the air con on).

baby, i see that you have uploaded some pictures already (but hor, the hkg album has got liverpool pics leh!). hope you are having fun!! (though i wish you were here to fuss over me now. heh)

you found bonjour! did you buy sebastian? alfred wants leh… remember hor…

home home home…

18 July 2009

i am such a baby

Filed under: frown — kerensa @ 7:43 pm

something is wrong with me lately.
emotional. angry. demanding. selfish. fake.

angry. i think the key word is angry.

maybe it is just my old (and real?) self resurfacing.
before i met dearest, i was an angry person. very angry. and very pessimistic. very self-indulgent in my own feelings.

after i met dearest, i found happiness and along comes optimism.
i no longer self-indulge about my own feelings. i no longer feel sad. no longer think that this world is not worth to live in, or that the whole world owes me something.

now i dunno whether i have really changed for the better, or have i just been chucking those feelings away, suppressed them deep into some unknown part of my brain.

for the past week dearest and i have been arguing. from small things to huge things.
and i hate the familiar feeling of wanting to harm myself just to vent the anger.
when i was with my ex, we quarreled often – and as a form of release i’ll bring pain to myself. not in any serious way (no cuts, no drugs, not that sort) but still psychologically unhealthy nevertheless.
with dearest, i’ve not done it. and i hope it stays that way.

we are perfectly fine now. we are too much in love to stay mad for long. and, no hard feelings anymore i’m sure.
but i’m still weary. because i think the problem lies in me.

i dunno why. is it because i am not contented with life, or is it due to some strange hormonal change?
i mean, is it all due to my expectations, or is there actually a scientific/medical reason behind it?

there was once i was on the bus, stuck with like 30 to 40 cheena men. unruly and inconsiderate cheena men and i had to share a seat with one of them. and he actually sat slanted which leaves me with very little space. my blood was BOILING. throughout the journey, i was angry. very angry. what’s the point right? on good days i would have calmed myself down and let it go. but tat day i was evil.

it’s been like this for a couple of weeks. something is wrong with me.

——————————————————————

so anyway, on thursday night i psyched myself to change for the better. to be a cheerful person. to be forgiving. to live for the moment.

and i did have a great time yesterday with dearest and his friends hanging out in JB and eating ourselves silly.

bought a crocodile polo tee for daddy from JB and gave it to him this morning. he wasn’t very excited over it. never mind.

then i asked him whether he wants to go out for dinner tomorrow night as it was his birthday. the answer was no. i thought: “fair enough, he has never liked going out for good dinners”. so i asked whether he is going out with his girlfriend to celebrate, which, if he said yes, i knew i will be cool with it.

but his answer was: “yes we are going to clarke quay”
i asked: “oh, to walk walk?”
his reply: “to have nonya dinner”

my heart didn’t feel good at all. the first thought that came to my mind was: “is he having dinner with his other daughter(s)?”

sigh. why’s my life so complicated?

i tried not to think too much into it. until i started to catch up on Grey’s Anatomy again.

Season 3, Episode 10 – Don’t stand too close to me

- first there is george who is ANGRY. he is angry with the whole world. and it is so unlike him because he is usually the mr nice guy. i suspect he couldn’t figure out why he turned so cold and angry. i felt like i was him, or, he was me.

- then there is meredith whose mum with Alzheimer’s actually said that she shouldn’t have brought meredith to the world – right in front of meredith. imagine meredith’s hurt. meredith had a dad who walked out on them when she was very little. one day she saw him in the hospital, with his new family and her half-sister. in this episode, she was assigned to her half-sister’s case. the new family was sweet to meredith and wanted her to feel like she was part of the family. but she refused. she was envious (my interpretation) of the warmth in that family and was sad that she only had a mother who was sick, couldn’t remember her, and even said she shouldn’t have been borne. sad. very sad. a little like me… my strange relationship with my daddy, not knowing whether he has other children out there

you know what? i think. i think watching too much grey’s anatomy is bad for my emotions. i feel too much for each of the character. i analyse too much into their words and actions. i’m… simply… obsessed.

and this is so not good for me.

but heck. i’m going to continue watching anyway. right now.

and no worries, i am going to be fine. i will get by. i will be genuinely happy all over again. as long as i manage my expectations well. i can survive me. of cos i can.

13 July 2009

sometimes you can’t deny that our parents are aging

Filed under: frown, lim — kerensa @ 9:54 pm

the doctor suspects that my daddy may have signs of kidney failure.

nah, i didn’t hear it from the doctor myself. neither did the doctor say this to my daddy. however, my mum died from kidney failure so i know quite a bit about the relevant tests and all.

my daddy has been on medication for hypertension for many years. which is fine to us… i know hypertension can get very dangerous and all, but i also know my daddy takes his medication on time and is otherwise very fit.

and then during a routine urine test, the doctor said that his test didn’t come back very well and had to do a re-test. daddy didn’t ask much and went for the test again today. i read the test slip a few days ago and it didn’t state specifically what the test was for. well, maybe it did, but it wasn’t obvious to a non-doctor like me. and the test results today didn’t come back very well. so the doctor ordered another urine test for daddy. i wasn’t there with daddy and he couldn’t really understand what the doctor was saying so he didn’t know what the test was for.

when daddy show me the test slip this time, it was very clear – to check for creatinine. and this word i know. i know it so well. this is definitely a test of kidney function. and the doctor gave my daddy a new medicine. immediately i googled it – “lisinopril”.

at first i felt a huge sigh of relief because the primary use for this drug is to treat hypertension. so i yelled to my daddy, “dun worry, this is for your high blood!”. only to realize seconds later that it is also prescribed to renal patients.

sigh.

daddy says if he really gets kidney failure, he doesn’t want to go for dialysis. he wants to be like mummy. he said it matter-of-fact-ly. but hell, NO! we didn’t let mummy go for dialysis for several reasons.
1) we could not afford the thousands of dollars every month
2) both NKF & SGH wouldn’t give us financial assistance (citing that mummy is ‘disabled’ and unable to contribute to the society. WTF)
3) mummy was in a mild depression and could not handle the cheaper method of home dialysis

but for daddy it is different
1) i am working now and definitely can afford dialysis
2) as above, i won’t need financial assistance
3) daddy is otherwise healthy and should be able to take the stress of dialysis

but i sure hope it wouldn’t have to reach that stage.

and so, we decided not to wait 8 weeks for the next urine test. next week we are going for a full body checkup at a private clinic.

wish us luck…

[i always thought daddy was strong. and still young. he may look old to others but to me he always look youthful. i guess i have always been in denial. time to admit that time passes by quickly and daddy is indeed growing old...]

11 June 2009

miss fickle-minded

Filed under: frown — kerensa @ 11:39 pm

dearest and i went to see mr chua last saturday. it was a very ‘informative’ session. originally i had wanted to blog all of it down so that i will recall the readings months later. however, i wasn’t sure whether it was ‘prudent’ to reveal the readings in public space, so i didn’t.

but i guess bits and pieces should be alright, right?

mr chua said dearest and i can only do business if we do it together. cos he complements me in some areas, and i complement him in other areas. if we do business without the other, the business will not succeed. one reason is: i can never make up my mind about things.

and it’s so accurate.

just last week i decided that i will be hunting for condo B.

so i started calling many agents and met up with a few. yesterday night i had 3 units to choose from. although the price is a little high, i was comfortable to pay the $10k to $20k extra. this thing was on my mind the whole night and i was feeling a mixture of excitement and confusion.

when i woke up today, i got more confused and less excited.

after much self-deliberation today, i changed my mind.

my main concern, and cause of confusion, is my daddy. suddenly, i felt i was not filial to want to move out of the house, away from my daddy, when i am not married. there are other factors as well but i was more worried about disappointing my dad.

so, i have decided to slow down the pace of searching for a property, and only buy something which i really like and can afford comfortably. also, i should also re-evaluate my criteria for an apartment. who knows, i may end up not buying any, and settle for a resale HDB if dearest and i got married eventually.

and… that’s my decision… for now. i guess.

let’s see how long i can stick to this decision for. wahahaha…

to dear sheena, i’m sorry for wasting your time yesterday night! and maybe no study room and kitchen for you le… :(

7 May 2009

if no one else loves me, will you?

Filed under: bliss, choo, frown, lim — kerensa @ 10:33 am

Baby.. Your daddy loves you.. so do i.. Call me k?

so i called dearest and he consoled me… in the midst of his busy morning.

and tears welled up in my eyes.

i like to believe my daddy loves me.

but just in case he doesn’t, i won’t fall – as long as you love me.

love you.

6 May 2009

Filed under: frens, frown, lim, work — kerensa @ 9:38 pm

sheena & jackson called dearest after work to see if we are free for dinner.
dearest couldn’t make it as he was rushing for a deadline.
so they came all e way down to tanah merah to pick me up for dinner!
we went to tampines for the yummy curry fish head. a
nd sheena knows i’ve been spoilt by dearest all these years, so she asked jackson to pick e fish meat for me! and then they even sent me home after dinner.
and best of all, dinner was free!

where to find such great pals??!
thank you thank you thank you!!!

————————————————

reached home and had a quick chat with daddy.
and he started telling me about stuffs which happened to his girlfriend’s daughter at work.
i tell you, the feeling sucks.
sucks beyond any description.
i always consoled myself that daddy loves me the most.
maybe i have been deceiving myself all these years?

————————————————

an unexpected announcement was made in office today
something which meant that people may lose their jobs
basically, HQ has decided to consolidate the current many regions in only 3 regions
asia pacific is to merge with middle east
what this means is that 2 regional offices will now become 1
i won’t state the obvious but one can imagine the number of redundancies that will come by soon
will i be affected? i’m not sure.
frankly, i’m not VERY worried that i will lose my job
but i’m pretty sure that i will have additional duties
well well… this is going to be one interesting year…

31 March 2009

crappy

Filed under: frown — kerensa @ 11:32 pm

i feel crappy.
cos ‘it’ is finally here – way overdue… but finally
not the emo or tearful kind of mood
not pain (yet) as well
but just…. crappy

tomorrow will be worse i’m sure. *brace myself for it*

well, at least it’s here. better than otherwise.

on a positive note, whitey e71 will be here tomorrow!
hopefully it will inject some excitement
and also more updates here too!

time to visit dreamland…

7 March 2009

yippee friday…

Filed under: choo, frown — Tags: , — kerensa @ 12:17 am

after a long week of hard work, dearest finally had the chance to unwind a little and we went to catch the movie suspect x.

before the movie, we only had less than an hour for a quick dinner, so we went to long john silvers. the place was packed and dearest went to queue up while i try to find us seats. so i stood around this table with an indian family of 4. about 3 min later, a muslim family of 4 came in, also looking for seats. eventually they ended up standing near me.

another 3 min later, the indian family was almost ready to leave and the muslim family started to inch nearer and nearer to the table. i knew what they were trying to do but i didn’t feel like flashing my dagger eyes at them (yet). when the indian family got up, the muslim father went towards the table. i went too and told him in a neutral tone “i was here first”. he smirked and said “oh is it, got queue number ah?”. and then i flashed him my dagger eyes and prepared to take the table nonetheless. he also wanted to sit down, until the nice indian mother said “yes, she was here first”. i was still fuming, so i only managed to say a very quick thanks (and forced a smile at her) as she turned around to walk away.

damn the idiotic muslim father (this has nothing to do with racism or anything. stating the races just makes it easy for me to identify the pple involved). he thinks he is very funny ah? or he thinks this is some barbarian society where pple go around getting what they want by snatching? bloody hell. so feel like cursing him but i’ll cool it… don’t want to bring bad karma to myself over this little prick.

anyway, back to happier things. suspect x is good!

it’s a japanese murder mystery, an intelligent storyline and not draggy. also get to see how the japanese police organize various teams together to discuss the clues and actions about the case. imagine a huge classroom-like setting, with more than 40 police personnel listening to a team of lead investigators. and at the end of the session, they all stand up like school children and bow at each other. quite amusing.

the only part which i didn’t like about the movie is the way the music and sound effects used. obviously these are used to set the mood and tone, and even to dramatize the show but i didn’t appreciate them because sometimes it scares me! i mean, this isn’t a horror show, neither is it a thriller. it’s just a good old mystery which is supposed to intrigue the audience’s minds. so the sound effects are really redundant, i feel.

i won’t give anything away in case anyone of you are planning to watch it but i just want to point out that i did observe something in the show during the early and mid parts which later proved to be important. proud of myself (though i didn’t manage to guess the real reason)! hahaha…

alright… it’s the weekend! happy resting everyone!

5 March 2009

are u home yet?

Filed under: choo, frown, work — kerensa @ 9:26 pm

sigh… my poor love is working too hard.

it’s just 4 days and he’s working overtime (unpaid) for the second day today. the last time he worked till 11pm without dinner. it’s 9.30pm now and he’s still at work.

痛。心痛。。。

28 February 2009

i have vertigo

Filed under: frown — Tags: — kerensa @ 8:50 pm

the word dizziness is often used loosely to describe vertigo. but technically, they are not the same.

vertigo is a symptom (not a disease!) that refers to the sensation of spinning or whirling that occurs as a result of disturbance in balance.

about 1 to 2 months ago, i had the first episode. can’t remember exactly when or how it happened but it was basically a sudden spinning feeling which lasted for a second. from then on, i get similar feelings a few times a day.

once, i recall clearly, was when i was walking towards the glass door at the reception of my office. someone was in front of me, opening the door. as the door starts to swings back into the closed position while i am a short distance away, i felt the entire surrounding spin. i quickly reach out to a chair nearby and sat down. the moment i sat down, i felt fine. the sensation lasted at most two seconds.

with the above incident, i concluded that i feel the giddiness only when something sways in front of me.

i didn’t pay much attention to it because it was definitely not life-threatening – just a little irritating that’s all.

then one day i went to see the doc for something else (flu or sore eye, i can’t remember) and i described the situation. he concluded it as an imbalance of my inner ear, possibly caused by a tiny crystallization of some sort (i forgot exactly what it is) which obstructs the smooth flow (and thus balance) of the fluids in my ear. the imbalance will happen whenever my head is in a certain position, or turns from one position to another. the doc says it’s a small issue as long as it’s not causing me any problems in my everyday life and that it will go away with time. and if it doesn’t go away, and got worse instead, i could go back and see him, and he can do something about it.

i was thinking along the lines of surgery or something to take out the ‘crystal’ thingy, so i asked “how do you do that? drill a hole near my ear or something?” and he laughed and said no, it’s just a repositioning – basically turning my head around to ‘force’ the ‘crystal’ into a place where it will not hinder the fluid movement in the ear.

so… a few weeks after the visit, the giddiness went away.

it came back last weekend. i was playing mahjong at jackson’s house, and we were ‘mixing’ the tiles when i suddenly felt myself spinning. it was quite bad and i had to press my palms onto the mahjong table with some strength to stabilize myself.

from that day onwards, the spinning became more frequent – about 5 to 8 episodes per day, each episode about 2 seconds. again, i thought nothing of it because it was manageable – just try to stay still for a while and everything will be like normal. in fact, others can’t even tell (cos my body wasn’t swaying – it’s my mind that thinks i’m imbalanced) if i do not verbalize that i just felt dizzy.

but 2 days ago, when i came out of the toilet from prawn fishing, i felt a stronger giddiness while i was walking, and i actually could feel myself steering towards the right while i walk. it was a teeny bit scary. no one was with me so i couldn’t tell whether i was really swaying towards the right, or was it all in my head. again, it all lasted for about 5 seconds and i was fine. but 15 mins later, when dearest caught a huge prawn and was trying to unhook the prawn from the rod, i suddenly held tightly to his arm. he asked me why, and i told him i felt i was falling (it was the right side again). this time round, i think i really moved towards the right side.

the next day, i decided to see a doctor.

before i went in, i felt quite nervous. cos i was wondering if the doctor will think i’m being silly, especially when i can’t find the right words to describe the spinning sensation. before that, i did some research online and found that there are many different kinds of dizziness. other than concluding it’s not related to low blood pressure (because i can differentiate the difference in the sensation compared to the kind of giddiness you feel when one stands up suddenly), and not fainting (the black-out) kind, i can’t decide whether mine was light-headedness, or vertigo or whatever.

so anyway, i described a little of the giddiness to the doctor (my favourite doc by the way) and he asked me: “did you feel the surrounding spin, or feel yourself spin?”. wow… chim question. he asked again in another way, and i still couldn’t recall. he said it’s ok, most patients can’t tell the difference (LOL, and i always thought i’m more sophisticated when it comes to describing symptoms). then he proceeded to take my blood pressure, check my eyes (follow his fingers up, down, left, right) and my ears.

here comes the interesting part. he told me to take off my glasses, stand up, put my feet together, place my hands down alongside my body… and close my eyes.

so i did… and the first time, i felt my body sway… slightly to the left, then to the right.
it was pretty scary. i quickly opened my eyes and tried to balance myself. and i heard the doc went “hmm…”
then he asked me to do it again.
this time round, i was determined not to sway. i even suggested to the doc (haha…) that maybe it was because i didn’t have my glasses on and the eyes needed time to orientate themselves with the surrounding. he said nope, that can’t be the reason.
so anyway, during the second time, my body swayed again… to the right this time.

the doc concluded that it’s indeed an imbalance issue. and he prescribed ginkgo extracts to improve the blood circulation in my ears. here’s what’s written on the box:

adjuvant therapy for improving peripheral blood flow and physical stamina and geriatric tonic for improving age related impairment of cerebral function

what the!! “age related impairment”… so sad… LOL

in any case, doc says it’s likely due to an inflammation of one of the connector from inner ear to brain (there are two, one for hearing, one for balancing. my hearing is fine, so it must be the balancing one) and that it’s not uncommon and the inflammation will usually go away on its own. however, if the symptoms come and go very often, and gets worse each time, he will refer me for a scan. he rules out brain related issues because that will usually bring about other symptoms such as numbness, facial distortion, etc.

oh, and the right type of dizziness is called vertigo. so yeah… i’m diagnosed to have vertigo!

i’m on the ginkgo for 2 days and i really feel more fresh and alert, and less giddy. i have a good feeling it works! in the meantime, i’ll make sure dearest stands on my right whenever we go out together so that he can stop me from walking towards my right… hahaha…

and while i’m at the doc, i also took a chicken pox vaccine! save on consultation fees mah… $132 poorer…

15 January 2009

update to “an unlucky night”

Filed under: frown — Tags: — kerensa @ 11:35 pm

sometimes i wish i have the chance to join the service sector.
admittedly, i have this really black and sullen face whenever i don’t smile. but i think my eye for details will allow me to make my clients really happy – especially in the area of service recovery.

so today, 3 whole weeks after the unlucky night, i finally received my dress, and a mediocre attempt at service recovery.

never-ending list of complaints:

  • the operations manager called jason within a few days (probably monday? the incident happened on a fri) but no one called me until 9 days later on 4th Jan.
  • whoever called me was friendly but painfully full of singlish – “your dress is ok lor, can get the stains off lor”, so hor i call you lor, see when you free at home lor”, etc. it was pretty amusing actually.
  • no news from anyone until another 8 days later on 12th Jan – this time it was the sales executive.
  • dress was finally delivered tonight and my dad received it on my behalf.
  • the original dry cleaning receipt was still attached to the dress! with a remark – “1 pc childress dress” (HELLO!!!! i know i’m slim, but children? argh) AND the price – S$6. seriously, what’s the point of showing me the receipt? and the dry cleaning services is done by the country club itself (which means it’s really FOC).
  • so i opened the folder expecting to see a letter of apology – none. there are instead brochures of the country club. DUH.
  • so i opened the envelope, which is supposed to contain complimentary vouchers – yup, there is. S$60 F&B voucher. (OS to self: 10x of the dry-cleaning value?)

i really think they can do better than that. i appreciate that the sales executive was a warm and friendly lady who came down to my house personally at her own time to deliver the dress. however, they should realize that damage control is usually much harder than they think.

i would have tried a little more by:

1) having the ops manager call personally & apologize and assure that they will train the indian girl further to ensure no other poor victim suffer the same mishap.

2) enclose a short but sincere letter to apologize again and emphasize that despite the unfortunate event, do continue to support the club and that the club has more to offer.

3) do NOT include the dry cleaning receipt (esp not when it cost them only $6 to clean it. obviously it was not a difficult job to clean the dress, so why did it take them 3 weeks to get back to me?)

4) give a more attractive complimentary voucher. i’ve had colleagues commenting that they should give free stays at the club. i was confident that they will only give F&B vouchers. but $60? maybe $100 will be better. not that i am greedy, but the $100 won’t hurt their bottomline.

well, to be fair, they did a decent job (except for the 3 weeks delay) but i like to think that i may have done it better than them. especially when i’ve been really nice and not kicking up any fuss throughout the whole incident.

what do you think? or maybe i’m being too mean?

27 December 2008

an unlucky night

Filed under: colleagues, frown — Tags: — kerensa @ 1:14 am

so i attended a colleague’s wedding dinner earlier. the venue is orchid country club.

we sat down at our table, alice on my left, jason on my right. jason asked if we want red wine and i said yes. then the waitress came by to take our orders for drinks. the young indian girl repeated after mik “coke HAR?”

mik and i looked at each other, and had a slightly bad impression of the waitress.

moments later, the waitress served us our drinks. and the outside of my glass was stained with small droplets of red wine. while wiping them off with my napkin, i commented to jason that their service wasn’t really good and these red wine could have dripped on my dress.

when we were having our second dish, jason asked for a 2nd glass of red wine (i’ve only had 2 sips from mine so far). the indian waitress served the red wine, and in a split second, i saw another glass of red wine topple over from her tray.

AND THEN I HAVE RED WINE SPILL OVER MY DRESS!!!

damn it, and i let out a small shout which attracted the attention of the 4 or 5 tables surrounding me.

i felt like scolding the waitress, but she’s just a young gal (maybe 19/20?). so i got up to the washroom instead. the waitress mumbled sorry and ran off to put down her tray and i saw another waiter running out saying that he’s going to bring wet tissue.

hello? do you think wet tissue can wipe away red wine? it probably can’t wipe away orange juice, let alone red wine…

so there i was, at the wash basin, with one side of my dress lifted up and placed under running water. didn’t help at all.

then the indian gal came into the toilet with a jug of sparkling water – soda water she says… and started to drench my dress with soda water and scrubbing the stains away. 10 min later another lady (possibly PR) came in to check on the progress and concluded that the soda water isn’t going to help much.

in the end, i resorted to wearing alice’s dress (which she had worn in the day before changing into her evening dress) and have the OCC wash my dress and deliver it to my home another day.

throughout the whole time, the indian waitress apologized a few times. it didn’t sound very apologetic, but each time i told her it’s ok. in the end, i even asked her to go back to work but she said she had to wait for the lady (who had left to find a shawl for me). while we were all in the toilet waiting, the indian waitress started crying.

sigh… shouldn’t i be the to cry? my dress is ruined and i missed a good half hour of the dinner. and i didn’t raise my voice or blame her at all. so why cry? later others think i bully her.

what a sway night right? in the end, i even had to tell the lady to comfort the indian waitress, that it’s ok. ????

the lady took my address and phone number – she’s going to send my dress for laundry and deliver it to my house, and if the dress cannot be salvaged, i will be compensated. so now, let’s see how OCC will deal with this eventually. i do hope the dress can be cleaned and i’m expecting them to do some other compensation as well. given that i didn’t give them a hard time for making such a big mistake, they better do a solid service recovery!

let’s wait and see.

in the meantime, no more red wine for me. white wine will be better because it won’t leave behind a bad stain. HAHA…

so sway!!

19 November 2008

Protected: work rant #2

Filed under: frown, work — kerensa @ 10:10 am

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13 November 2008

mixed feelings

Filed under: chomp, choo, frown — kerensa @ 10:38 pm

i wrote a pretty long entry earlier about recession blah blah but i decided not to bored the hell out of my friends so i deleted it off.

so to summarize, this recession is starting to look real bad. DBS retrenches 900 staff in both SG & HK. my fren works in DBS and thankfully she is not one of the affected but it has sure brought her morale down.

my company has announced drastic strategic changes in US resulting in closure of facilities and loss of jobs just a few months ago. then a couple of days ago another announcement was made on further downsizing the business in US resulting in further loss of jobs. come next week there will be another announcement for asia pacific and it is anybody’s guess what the announcement will be about.

i think my job is safe. but who knows what will happen in future. good luck to all of us.

on a happier note, we went for a sumptuous crab dinner tonight with sheena, her sister and jackson. wow. her sister is chio lor! haha… very slim but with very good figure…

during dinner jackson shared that they are planning to ballot for the new punggol flats. i’m so happy for them! to me, it’s like a next step, an affirmation of their relationship, a step closer to marriage. yeah yeah yeah!

unfortunately, dearest and i doesn’t seem to be progressing in this aspect. well, i’ll wait… patiently… :)
at least we are progressing in other areas, like we are becoming more and more loving! i’m sure my patience will pay off. soon. right, dearest? haha…

9 November 2008

i give up!

Filed under: frown — kerensa @ 9:36 pm

tomorrow is FTT day.

i thought it would be a breeze. there are 690 questions on the website to try. it took me 2 hours to go through half of them. and i answered many questions wrongly.

and so i gave up. not going to sit through another 2 hours to go through another 350 questions.

leave it to fate tomorrow. good luck to me. bleh…

on a happy note, i’m going for seafood tomorrow with the colleagues! alsakan crabs, here we come!

7 November 2008

ARGH!

Filed under: frown, work — Tags: , — kerensa @ 11:54 pm

p1030566-1

just came back from a mini but important company event at changi village. took pains to dress up as it was supposed to be a formal event. beside me is a dear colleague turned friend cum sister. well, she’s actually from my department and over the years we have looked out for each other and became close confidantes.

after the event, both of us took a cab home together. the moment i got into the cab, i felt this dull headache creeping up. by the time i reached home, i was feeling really tired. must be that time of the month soon.

but i forced myself to put a week’s worth of clothes into the washing machine for laundry anyway. and then stayed in bed for a nap, feeling feverish. finally, when an hour passed, i went to check on the laundry.

AND FOUND THAT THERE IS AN “dE” ERROR AND THE WASH CYCLE IS STUCK AT A RINSE CYCLE! WITH THE WATER FULL!

ARGH…. ~!@#$%^&*()*^$@#%&(!

so i tried all sorts of methods – turning off the machine, changing the cycle pattern, draining the water from the ‘tube’, taking some clothes out of the machine, etc etc.

AND NOTHING WORKS!

damn. now i’ve just switched off the main power and hope that after 20 mins or so, the toopid washing machine can wake up its idea!

the machine is only a few months old! how can it break down like that???
and what am i going to do with the wet clothes? i don’t feel like hulling them out and wringing them dry, not in my feverish state!

bleh!

29 October 2008

guilty as charged

Filed under: choo, emotive, frown — kerensa @ 11:50 pm

i have been advocating “the chicken & the duck” theory and “the surrendered wife” program to all my dear friends.

but i haven’t been putting them into action lately. NATO.

sometimes i hate myself for being such a prideful person. even though i have truly mellowed down in terms of my temper and ‘ego’ with dearest, i guess there are still lots of room for improvement.

one day dearest commented that it’s amazing how 小女人 i am towards him and the next day i refused to give in to a silly quarrel. and it took me some time to ‘come to my senses’ and acknowledge that because the relationship has been pretty stable, i may have started to take somethings for granted.

no doubt i am very appreciative of the things that dearest does for me (spending time, pampering, chauffeuring, encouraging, etc etc) but i can definitely improve on other aspects such as controlling my temper and giving in to dearest – which is basically the essence of chicken-&-duck and surrendered wife.

so today i repeat to dearest: i promise that i will bear in mind and change my bad habits. be patient with me and give me some time ok. i will try my best. all because i love you.

ok… time to read the surrendered wife!

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